Get answered

AI customer serviceon WhatsApp. 24/7.

Mango’s AI Chat answers every customer in seconds on WhatsApp, Instagram, Facebook and your website, in your voice, at any hour. It handles the common questions, collects details, books appointments and hands over to your team when a person is needed. Built on SleekFlow.

WhatsApp · 11:42 pm
Hi, do you have a slot for gel nails this Saturday?
Hi! Yes, Saturday has 11am, 2pm and 4:30pm free. Gel manicure is SGD 48 and takes about an hour. Want me to book one?
2pm please
Done, you're booked for Sat 2pm. I'll send a reminder the day before.

Example conversation. Your AI is trained on your services, prices and policies.

The enquiry you missed went to someone else

After-hours messages

People message at night and on weekends. AI Chat replies then, not the next morning.

The same 20 questions

Prices, hours, location, parking. AI answers them so your team handles the real conversations.

Leads with no next step

AI collects name, need and timing, then books them in or passes them to you ready to close.

What your AI Chat does

  • Replies in seconds, 24/7, in your brand’s voice
  • Answers questions from your own services, prices and policies
  • Asks the right questions to qualify each lead
  • Books appointments when paired with AI Booking
  • Hands the chat to your team when a person should step in
  • Replies in English and [OTHER LANGUAGES: CONFIRM WITH SLEEKFLOW]

Exclusive SleekFlow partner

Mango builds AI Chat on SleekFlow, one inbox for WhatsApp Business, Instagram, Facebook Messenger and website chat. Your team sees every conversation in one place.

[SLEEKFLOW PARTNER BADGE]

Integrations

Connect the chat to your CRM, calendar, payment links and booking system, so nothing gets typed in twice. Priced in your setup plan.

How much does AI customer service cost?

SGD 499 setup, then one of two monthly plans. Your SleekFlow subscription is paid directly to SleekFlow. Prices before GST.

AI Chat

SGD 269/mo

  • AI replies 24/7, trained on your business
  • WhatsApp, Instagram, Facebook and website
  • Live dashboard and monthly report

Most picked

AI Chat + Human

SGD 549/mo

  • Everything in AI Chat
  • Hands over to your team on SleekFlow when a person is needed
  • Handover rules tuned every month

Bundle · Never Miss a Customer

AI Chat + Human + AI Booking

SGD 899 setup, then SGD 749 a month. Every enquiry answered, every answer turned into a booking.

AI Chat FAQ

Does AI customer service work on WhatsApp?

Yes. Mango sets up AI customer service on WhatsApp Business through SleekFlow, alongside Instagram, Facebook Messenger and your website chat. Customers message as normal and get an answer in seconds.

Will customers know they're talking to AI?

Yes. We set the AI to say it’s an assistant and to offer a person when needed. Customers mostly care that they get a fast, correct answer.

What if the AI doesn't know the answer?

It says so and hands the chat to your team on the AI Chat + Human plan, or takes the customer’s details for a callback on the AI Chat plan. We review missed questions each month and add the answers.

Do I need a SleekFlow account?

Yes. You pay SleekFlow directly for your plan, and Mango sets it up and runs the AI on top. As an exclusive SleekFlow partner we help you pick the right plan during setup.

Is customer data handled under PDPA?

Conversations stay in your SleekFlow account, under your business. We set up consent messages and data handling in line with Singapore’s PDPA.

Replied.Next.

Fill in the onboarding form and we’ll reply within 1 working day with your AI Chat setup plan.

Mango (mngo) · AI marketing agency, Singapore. Your partner for getting up to speed with AI.

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